🛠️ Customer Support
We're here to ensure your digital library is always accessible. Find quick solutions or get in touch with our specialists.
How can we help?
My download link expired. Can I renew it?
Yes. For security, links expire after a set time or number of downloads. If you need a fresh link, please send your order number to our support team and we will reactivate it for you.
What format are the study guides?
Most Luxe Reads publications are delivered in high-resolution PDF format, compatible with Kindle, iPads, Tablets, and Smartphones.
I didn't receive an order confirmation.
Confirmations are sent instantly. Please check your "Promotions" or "Spam" folders. If using Apple Pay, check the email associated with your Apple ID.
The Luxe Reads Support Commitment
We value your time. Our support team is trained to handle technical file issues, billing discrepancies, and general inquiries with a focus on speed and clarity. We aim to resolve all tickets within one business day.
Still need assistance?
Our specialists are ready to help you resolve any issue.